4.1 What if customers return items?

4.1 What if customers return items?

Customers have the right to cancel the order within 14 days after the day the goods where received. For orders canceled, we will issue a full refund including the shipping costs. the returning costs will be for your the customer’s own account. Customers need to return the goods in its original condition – including all accessories – and packaging and will be liable for any diminished value of the goods resulting from the handling. After you have received the returned product(s) in good order, the refund must take place within 14 days using the same conditions of payment as used for the initial transaction – unless agreed otherwise.

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