4.1 Is it possible to return items?

4.1 Is it possible to return items?

You have the right to cancel your order within 14 days after the day you received your goods without giving any reason. To exercise this right, you must inform us by e-mail: For orders cancelled, we will issue you with a full refund including the shipping costs from our office to the delivery address. The returning costs back to our office will be for your own account. Please note that you need to return the goods in its original condition – including all accessories – and packaging to us. You will only be liable for any diminished value of the goods resulting from the handling. After we have received the returned product(s) in good order, we will give a refund within 14 days using the same conditions of payment as used for the initial transaction – unless agreed otherwise.

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